Municipal Utility Billing Services
We continue to see rural and suburban municipalities making a big push into the 21st century, moving from unsecure and very limited post-card utility bills, to professional and securely enclosed mail pieces.
The benefits to making this transition are extensive and include:
- Security from prying eyes, no personal account information is readily available
- Much more area for communication to your customers. Many of our clients provide historical data, special notices about community events, changes in scheduling for waste pickup...virtually any important information you may need to communicate to your customer base.
- Free Mail! - include marketing inserts or periodical newsletter materials to your customers with no additional postage.
- Variable Targeted Messaging/Transactional Marketing - communicate and/or market to your customer directly on the bill. Make different offers to different segments of your customer base on the fly! This is a ZERO cost option.
- Integrated Electronic Billing options - As the physical billing is produced, electronic images can also be produced automatically, for delivery over fax, email, or online bill view/online bill pay systems.
Imagine the expense of making this transition on your own...new equipment and software to be purchased, training your staff on the equipment and processes, new materials to be coordinated, additional floorspace required to perform the functions, new mailing regulations and the software and processes capable of achieving the lowest possible postage rates, the list can go on and on, and we haven't even mentioned the technological investments involved in electronic bill view/bill payment.
Please, take advantage of our expertise and resources in getting the job done efficiently and professionally, without all the hassle. Our extensive experience in the Municipal Utilities market means that we understand the process and your needs up front.
CLICK HERE to be contacted by one of our billing professionals, and begin a full understanding of the many benefits that we can bring to your organization.
Is your department using Incode software? We have direct experience in dealing with data streams from Incode. With regards to electronic billing, an important benefit for you is that your customers online bills will look exactly like the bills they are familiar with, minimizing any confusion and transferring ALL custom and/or time sensitive messaging to the electronic image.